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FAQs
Thames&Thread aims to dispatch orders within 24-48 hours. Standard shipping times vary based on your location and can range from 6 to 10 business days. For expedited shipping options, please check our shipping policies.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website for real-time updates on your delivery status.
Thames&Thread offers a hassle-free return policy. If you are not completely satisfied with your purchase, you can return the item(s) within 14 days of receipt for a full refund or exchange. Please visit our Returns page for detailed instructions and eligibility criteria.